Ways of obtaining support

Please review the following sections that contain useful information about our software:

• Help
• Frequently Asked Questions

If you can’t find the information you are looking for via the resources above, please contact us. Don't hesitate to share your thoughts, questions and ideas regarding DBConvert software using any of the following ways listed below.

• Reliable ticket system
  Submit a ticket and get professional assistance. We guarantee that your ticket will be answered within 3 business days. If you pay maintenance fee with a product in our system, your ticket will get the high priority and 1 business day for reply.


• Contact form
  Alternatively, if you prefer using email, please address your request using the contact form. Feel free to get in touch with us in case you have a question or comment or face a problem utilizing our software. We will try to respond as soon as possible to all legitimate contacts.


• Forum
  Discuss your conversion and synchronization cases and add your suggestions here. Join the chat around DBConvert products. Your feedbacks are highly important for us to improve our software.


• SKYPE^TM
  Use Skype if you want to discuss your question personally. Our name is dbconvert. We are GMT+6. Our business hours are Monday through Friday from 9:00 am to 18:00 p.m.

We are committed to developing long-lasting relationships with our customers, so we encourage you to cooperate with us. We pride ourselves on providing prompt solutions to our customers needs. Our skills and experience combine the right mix of technical and functional expertise needed to assist you in achieving your goals. Visit our Custom Services page.